Missed-call text-back · part of the Crown, $247/mo
Stop the bleeding. Missed the call? We text them back.
Miss a call and the caller gets an automatic text from your business number, so they hear from you before they dial the next contractor. After the job, we ask how it went. Happy customers get your review link, then the referral ask. It all comes with the Crown: $247 a month for the whole system. No setup fee.
This line runs Own Your Sarah. Sarah Answers also picks up live, day or night, books the callback and texts you every lead.
Built by Mike Kern: 40 years in the trades, MA Home Improvement Contractor (HIC) #191300.
Hi, this is Northside Fence. Sorry we missed your call. Pete's out on a job. What can we help you with?
Need a price on about 150 feet of vinyl fence.
Pete sees the reply on his phone
Hi, it's Pete. I can come measure Thursday at 4. That work?
Perfect, see you then.
You already paid for that phone call.
The truck lettering, the ads, the referrals, years of good work. That's what made the phone ring. Then it rings while you're under a sink or up on a roof.
✕ Without it
- The phone rings. You can't get to it.
- It goes to voicemail. Your regulars might leave a message. A new customer who just found you on Google probably won't.
- They call the next contractor on Google.
- That job is gone, and you paid for the call.
✓ With the text-back
- The phone rings. You can't get to it.
- They get a text from your business number.
- They text back what they need.
- You answer from the truck when your hands are free.
Save one job a month and the whole system can pay for itself.
What you get
Catch the call. Then turn the job into the next one.
Hi Joan, it's Northside Fence. How did the new fence turn out?
Love it. The crew was great.
So glad! Mind leaving us a Google review? (review link)
New review posted
Thank you, Joan! Know anyone else who needs a fence?
- Missed-call text-back. Miss a call and the caller gets an automatic text from your business number.
- Texts in Spanish or Portuguese. A customer texts in Spanish or Portuguese? You read it in English, and they get your reply in theirs. We built this translator and tested it on our own lines; we set it up and test it with you.
- The reply lands on your phone. Answer when your hands are free, from the truck or the job.
- We ask how the job went first. If something's off, you hear about it right away and get the chance to make it right.
- Happy customers get your review link. In your name, with words you approve.
- The referral ask. After a good job, we ask who else could use you.
- Every lead in one app on your phone. Calls, texts, leads and reviews, in one inbox.
- Tested before it's yours. We build it, then test it on our own phones before you go live.
Up and running in three steps.
- 1
A 15-minute call
Talk to Mike, a contractor, not a sales rep. Tell him how you work and what you want your customers to hear.
- 2
We set it up
Your text-back message, your how-did-it-go text and review ask, and the texting registration the phone companies require. Tested on our phones first, never your customers'.
- 3
It runs
Missed callers get a text back automatically. Finished jobs get a how-did-it-go text. You keep working.
What it costs
Part of the Crown. $247 a month.
The Crown · the whole system
$247/mo
No contract · No setup fee · Phone and texting included
The text-back, plus
Not included
- Live answering. That's Sarah Answers: $496 a month, the Crown included.
- Ads, job videos and the Google profile tune-up. Priced separately on the pricing page.
Month to month, cancel anytime. No refunds. See everything in the Crown · See every price.
Straight answers.
Do I get a phone number?
Yes. The Crown comes with a local business number in the app. Want to use the number you have now? Ask Mike on the call.
What does the text say?
It goes out from your business number: sorry we missed you, what can we help with. We set the wording with you before it goes live, and test it on our own phones first.
How does the review ask work?
We ask how the job went first. If something's off, you hear about it right away and get the chance to make it right. Happy customers get your review link, in your name, with words you approve. After a good job, we ask who else could use you.
Why do I need a texting registration?
The phone companies make every business that texts customers register first, with a privacy policy, terms and an opt-in. We handle it as part of the setup. The text-back starts once your registration is approved.
Is there a setup fee or a contract?
No setup fee and no contract. The text-back comes with the Crown, $247 a month for the whole system, month to month. Cancel anytime. No refunds.
What if I want somebody to actually pick up?
That's Sarah Answers, $496 a month, the Crown included. Sarah, our AI receptionist, picks up live, books the callback and texts you every lead.
When your phone rings, there's money on the line.
Let's make sure somebody answers it.