With Sarah · $496/mo · the Crown included
Sarah Answers. Every call picked up, every lead on your phone.
Sarah is an AI receptionist. She picks up when you can't, gets the caller's name, town and what they need, books the callback on your calendar and texts you the lead. $496 a month, the Crown included: 400 minutes a month (about 200 calls at 2 minutes a call). No setup fee.
This line runs Own Your Sarah. Sarah Answers also picks up live, day or night, books the callback and texts you every lead.
Built by Mike Kern: 40 years in the trades, MA Home Improvement Contractor (HIC) #191300.
Thanks for calling Ridgeway Heating & Air, this is Sarah. What can I help you with today?
How much for a new furnace?
Ray likes to give prices himself. I can get you on his calendar for a callback. Your name and town?
Ken, in Andover. Tomorrow morning works.
Booked: Ray calls Ken back tomorrow 9 AM
The text-back catches the calls you miss. Sarah makes sure you don't miss them.
A furnace is out. A pipe let go. A homeowner is ready to spend real money and wants to hear somebody pick up. You're on a roof, under a sink, or driving. Sarah picks up, keeps it short, and gets you the lead before they call the next guy.
What you get
She answers. You get the whole story by text.
Every call, texted to you
- She picks up, live. Nights, weekends, while you're on a ladder. No voicemail, no phone tree.
- She books the callback. She offers times and puts the callback on your calendar.
- A text after every call. Name, number, town and what they need, texted to you.
- She knows she's the receptionist. Price, diagnosis, a day to come out? "Ray handles that. Let me get you on his calendar." She never guesses.
- Short calls on purpose. No twenty questions. Fewer questions, fewer minutes, so your 400 go further.
- The Crown keeps working. The missed-call text-back, the review ask and the referral ask keep running. Sarah means fewer calls get missed in the first place.
- Every lead in one app on your phone. Texts, your reviews and a written summary of every call she took.
Thanks for calling Ridgeway Heating & Air, this is Sarah. What can I help you with today?
Our heat's out and I've got two little kids here.
No heat with kids home, I'm sorry. I'm marking this URGENT for Ray. Your name and street?
Linda, Oak Street, Tewksbury.
URGENT text to Ray: Linda, Tewksbury, no heat, call now
Emergencies and your people
Emergencies get to you first. Everyone else gets booked.
URGENT, texted right away
A caller with an emergency you named, like no heat or water coming in. Sarah takes an URGENT message on emergencies and texts it to you right away.
A callback on your calendar
Everyone else. Price shoppers, new work, questions. She books the callback and texts you the lead.
What counts as an emergency is set up with you and tested on our phones before your line goes live.
Up and running in three steps.
- 1
A 15-minute call
Talk to Mike, a contractor, not a sales rep. He goes through the short list below with you.
- 2
We set her up
In an account set up just for your business on HighLevel (the system our app runs on), with your business name in her greeting. Tested on our phones first, never your customers'.
- 3
She picks up
You get a text for every call. Callbacks land on your calendar.
What Sarah needs to know
- Your business name, your trade and your first name
- The towns you cover
- Your services, and the jobs you don't do
- Your hours and your calendar
- Who counts as one of your people: family, suppliers, builders, customers with a job going
- What counts as an emergency in your trade
What it costs
$496 a month, the Crown included. 400 minutes in it.
The Crown with Sarah Answers
$496/mo
The whole system plus your AI receptionist
400 minutes a month (about 200 calls at 2 minutes a call), then 50 cents a minute.
Included
- Sarah answers live, day or night
- Callbacks booked on your calendar
- A text to you after every call
- Emergencies: an URGENT message, texted to you right away
- No setup fee, no contract
- The Crown: website, missed-call text-back, follow-up, review and referral asks, one app
- Speaks English, Spanish and Brazilian Portuguese
Not included
- Custom integrations and customer service support. That's what Own Your Sarah is for: $997 one time, and $497 per job-software hookup.
Month to month, cancel anytime. No refunds. See every price.
Not sure which Sarah fits? See both side by side.
Give our AI receptionist a call and hear her work. The demo line runs Own Your Sarah. Both pick up live, day or night.
Straight answers.
Will my callers know she's AI?
If they ask, yes. She never pretends to be a person.
Does she put appointments on my calendar?
Yes. She offers times and books the callback on your calendar, then texts you the lead. We build it, then test it on our own phones before you go live.
What happens with an emergency?
You tell us what counts as an emergency in your trade. When a caller says it, she takes an URGENT message and texts it to you right away, so you see it first.
How far do 400 minutes go?
400 minutes a month (about 200 calls at 2 minutes a call). Past that, 50 cents a minute. She keeps calls short on purpose, so your minutes go further.
Can I get Sarah without the Crown?
No. Sarah Answers works inside the Crown's app, business number, calendar and texts, so she comes with the Crown: $496 a month for both. Rather not pay a subscription? Own Your Sarah is $997 one time.
Do I get a phone number?
Yes. The Crown comes with a local business number in the app. Want to use the number you have now? Ask Mike on the call. How your calls reach Sarah gets set up with you and tested on our phones before she answers a single customer.
Is there a setup fee or a contract?
No setup fee and no contract. $496 a month, the Crown included, month to month. Cancel anytime. No refunds.
When your phone rings, there's money on the line.
Let's make sure somebody answers it.